Reviews of Our Dealership

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  • "Benson . In my opinion is the best Service and Staff I have ever dealt with. I was so impressed I even joined there Chapter. I won’t take my 2013 Harley Ultra Classic anywhere else. Thanks for the great service and care you showed. Rock on"

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    Lloyd Baker - Jonesboro, IN
  • "Claude Reffert made my buying experience smooth and easy. He knew what I was looking for and when it came available he made sure to contact me immediately. Trey, in parts, was easy to work with and knew how to point me in the direction I wanted for my Stage 1 upgrade. Loving my Tri Glide, and look forward to my wife and I creating many smiles and memories."

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    Mark Sturgeon - Middletown, IN
  • "Positive experience all around! Steve Rogers was a terrific professional, and great to work with on the 2018 Heritage 114 that I purchased. Actually, everyone that I spoke to at the dealership in various areas, including parts, finance, and the owner made me feel welcome. Thank you!"

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    Allen Cardo
  • "Thank you Claude and Jeff for an enjoyable purchasing experience. I received courteous, polite, and professional assistance picking out my used 2015 Dyna Low Rider. My trade-in was valued on the mark and the price of my new bike was very competitive."

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    Gerald Burrus - Carthage, IN
  • "I came to your dealership primarily to get bell ray and the Master wrenches you have on staff. Well done Phil and Staff, I wish you were in Colorado you'd be where I take my bike for all work done. God Bless you all. Thanks"

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    Kirtis Barker - Loveland, CO
  • "Great experience @ Benson's. Jake was great to work with and helpful. I will be referring other friends to Benson's in the future."

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    Nick Inglis - Summitville, IN
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    Kirk Mace - Muncie, IN
  • "I was looking to buy a 115-anniversary street glide. Went to Indianapolis dealers only to be told that there will probably be an upcharge for such a rare bike. (dealers only getting one) A friend suggested Benson's in Muncie. After talking to Jeff, Jason, and Phil, I was told there is no upcharge and I will buy the bike for the price on the sticker. They added all the accessories I wanted, no dealer-added things that I didn't want, and gave me a good price on my trade-in bike. All said and done, the hour drive to Muncie saved me over $1000 and had better service than the Indy dealers I went to. I highly recommend Benson's before you purchase your Harley. Well worth the drive to talk to them."

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    Robert Sammons - New Palestine, IN
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    Doug Lankford - Parker City, IN
  • "I appreciate Jake, Jessica, and John for everything they did to make my experience pleasant. I visited another dealer the day before coming to Benson's. The experience was horrible and extremely unpleasant!! I knew from the minute I called Benson's this would be my go-to dealership. From talking to Jessica on the phone and Jake calling me about a bike. Once in the store, I met with Jake and he was really pleasant and wanted to make sure I was happy. Kenzie was awesome in getting me set up with a helmet and other merchandise. The whole experience was very pleasant."

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    Aaron Orr - Union City, OH
  • "I purchased a used bike from your dealership. I live in another state and was not able to see the bike in person. Your sales staff (Mike Kelly) was very helpful in answering any questions I had about the bike. I was very hesitant to make such a large purchase without being able to physically see the bike or test ride it, but Mike assured me the bike was in great condition and I would not be disappointed. He was absolutely correct. I love it!! It was every bit as nice as he said it was. I would not hesitate to do business with your dealership in the future, and kudos to Mike for doing an outstanding job!! Customer service like that is hard to find these days!"

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    Bobby Britton - Conway, AZ
  • "I researched your dealership solely based on a recommendation of a good friend who had bought several bikes from Benson's. I was unsure about trying to work with them, because of the distance from my home, I was pleasantly proven wrong! My friend made a call and told me to go in and see Phil, I didn't realize he was the owner until after I met him. He was very helpful and showed me the bike I thought I was interested in, Mike Kelly came over and also started helping me who was a huge help also! Their offer on that bike was very aggressive and I wanted my wife to see it. We came back the next day we were both off, the bike I thought I wanted wasn't the right bike for us. Mike continued to work with us to find the right bike, even though they were surprisingly busy in December. We found the perfect bike, got a fair price. Every person I have dealt with at Benson's has all been polite and very helpful! Delivery went very smooth and Tim is great at what he does! I will be back if I ever decide I want a new bike! But right now I am very happy with my bike."

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    Tim Smith - Monrovia, IN
  • "After spending hours and hours shopping at the Indianapolis dealerships, my wife and I headed up to Muncie. Two hours after arriving, we were heading back to Indianapolis with our new Road King. Exactly the bike we were looking for, exactly the price we wanted to pay. Our salesman was great, and got us on a test ride quickly, and put up with some very stupid questions from my wife and myself while going over the bike. Financing was quick and painless, and everyone at the dealership was friendly and respectful. This is the 2nd Harley I've purchased from Benson's. We have four Harley dealerships closer to our house. I honestly tried to buy a bike closer to home. But just like last time, ended up buying from Benson's and smiling all the way home. Thank You To The Entire Staff!"

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    Bob Erbrich - Indianapolis, IN
  • "I bought a used 2012 Ultra Limited and sales staff treated me like I was buying new.

    Been to a lot of Harley dealerships and this one is the best! The sales staff, the parts department, and the service dept. are all outstanding. Made me feel like a valued customer. Special thanks to Steve Rogers. Even though there are closer dealerships to me, it's worth the trip. I will continue to give them all my business."

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    Oren Cavin - Noblesville, IN
  • "Awesome people, great service, and a pleasing, welcoming atmosphere!"

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    Mark Davis - Muncie, IA
  • "We enjoyed our experience with Benson's! Jeff is a super salesman. He answered all of our questions without hesitation. John is an excellent accessory guru!!! He was able to help us with all the accessories we bought. He gave excellent advice as to what would be the best. This is our first experience with owning a Harley Davidson and with owning a Tri-Glide. We appreciated the demo days. That is what sold us on buying a trike and a Harley. Thank you Benson's for such a wonderful buying experience!!!"

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    Gary Shaneyfelt - Winchester, IN
  • "My first time at this shop and I ended up buying a bike! Mike was extremely helpful when I told him I was looking for an HD for my son. My son and I had both signed up for the Motorcycle Safety Course (I have been a rider for years but decided to take this course with him as support). When I walked in I was introduced to Mike who listened attentively to what I wanted for my son and showed me a bike in my price range. He even stored the bike for us until my son had graduated from the MRC and go this license! Then to show his fun side, Mike had a surprise for my son. When we went to pick up the bike (my son didn't know we had already bought it) Mike had a "Sold" sign on the bike. Cody was disappointed due to it was exactly what he was looking for, a 1200C stock so he could do as much or as little as he wanted to for personalization. Cody sat on the bike and Mike told him to look through the windshield. On the back of the windshield, Mike had another sign that said "New Owner: Cody". When Cody realized that this was his bike he was speechless! We all laughed and took pictures. Then Mike took the time to show him everything about the bike. With it being an '06 Mike showed him the choke, alarm, and all the little things about an older bike. We were concerned about Cody riding it home on the interstate so Mike took the time to write out directions for him to ride it on the back roads! After all, Cody only had been riding for three days up to this time. We took it slow and easy and luckily there were no mishaps. But that's not all. We had just got home when our phone rang and it was Mike checking to make sure Cody rode it home and was ok!!!!! What other shop would do that? This one, from Mike to Kris to all the service guys who added the windshield and engine guards to the bike were above professional and courteous, they were family-friendly. They truly make you feel like you are a part of their family. Even though it is a decent distance for us to ride to for service and merchandise (there are at least two dealerships closer) Benson will get our business. If you want a truly enjoyable, friendly, and stress-free environment to purchase your new bike, leathers, or anything then go to Benson! And ask for Mike!!!"

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    Tim - - Fishers, IN
  • "I drove up to Benson's from Dayton Ohio, passing many other Harley dealerships along the way. The main reason was your outstanding customer service, no game-playing sales, and fair and honest business practices. Picked up my new bike on a busy Saturday morning and was made to feel as if I was the only one in the dealership that morning. Everyone from the ladies in the MotorClothes department, the guys in service, Jennifer in Finances, and especially Steve in sales were all completely awesome. I will be back."

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    John Numbers - Dayton, OH
  • "I am very pleased with my purchase from Bensons, a 2008 Heritage Softtail.

    I look forward to a continued and lengthy relationship with this dealership..."

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    Tim Rigney - Dublin, IN
  • "We have been doing business with Benson's for years and have always had a GREAT experience with all your people. Every bike we have purchased from you, your sales guys have always been very helpful in going over everything for us. All the girls on the floor are wonderful with their customers. Parts have always been very helpful

    We feel very comfortable when we come in. Also, your service dept with all the guys has always taken very good care of us. As far as we are concerned there is no better dealership around. FANTASTIC JOB TO EVERYBODY @ BENSON"

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    Janet Arnold - Albany
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